1. Information We Collect

We collect both personal and non-personal data to provide and improve our services.

1.1 Personal Information

This includes:
  • Full name
  • Email address
  • Phone number
  • Billing and service address
  • Payment method (encrypted)

1.1.1 Non-Personal Information

This includes anonymous data such as:
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referral source

2. How We Use Your Information

You are responsible for keeping your property accessible and pet-free during scheduled visits. Delays due to locked gates or obstructions may incur a rescheduling fee.

2.1 Prohibited Activities

We use collected data to:
  • Process subscriptions and payments
  • Send scheduling notifications
  • Respond to inquiries or service issues
  • Improve our website and offerings
  • Send promotional updates (opt-in only)